Retail Sales Lead (Boulder, CO)

Full-time.

RESPONSIBILITIES

  • Oversee daily opening and closing procedures.
  • Coordinate operations with Service Manager
  • Monitor and maintain in-store inventory with Buyer.
  • Address and resolve customer complaints, returns, and warranties.
  • Support sales staff.
  • Ensure store is well-merchandised and in working order at all times.
  • Scheduling to ensure adequate, cost-effective staffing.
  • Monitor in-store, web and work orders daily.
  • Work with Buyer to ensure special orders are completed efficiently, on time.
  • Maintain brand objectives, messaging, and company culture.
  • Oversee events.

REQUIREMENTS

  • Experience:
    • Retail sales
    • Merchandising
    • Return/warranty processing
  • Skills
    • Point-of-Sale system, preferably Lightspeed
    • Microsoft Word
    • Microsoft Excel

GOOD TO HAVE

  • Experience
    • Customer service
    • Outdoor industry
      • Cross country skiing
      • Cycling
  • Skills
    • Google Suite

BENEFITS

  • Discounts on wide range of sporting goods including bikes and skis.
  • Free or discounted skiing opportunities.
  • Retirement program.

Submit cover letter and resume to: [email protected]