Ski Service and Stone Grinding Technician (Boulder, CO and Portland, ME)

Full- and part-time, hourly positions

Boulder Nordic Sport and Boulder Cycle Sport are premier cross-country ski and bike shops whose customers expect the highest level of service to keep their bikes and skis running in top shape. The Ski Service Technician will complete cross-country ski service efficiently and expertly to help maintain our customers’ equipment at the highest level. Some Service Technicians may choose to join our stone grinding team at the Boulder store. The ideal candidate will have ski service and bike mechanic experience, but training is available for those who are technically apt and motivated to learn.

RESPONSIBILITIES

  • Cross Country Ski Service
    • Waxing, Scraping, Brushing Skis.
    • Installing bindings on XC skis and rollerskis.
    • Cutting Poles to size and maintaining pole grips and straps.
    • Repairing XC ski equipment.
  • Stone Grinding (Boulder Location Only)
    • Operate Stone Grinding Machinery – Startup, Shutdown, Maintenance
    • Stone Grind Skis: work well with hands to efficiently flatten, polish and apply final stone grind structures on skis in a production environment.
    • Quality Control: Monitor and Maintain quality control during all steps of the stone grinding process.
    • Post-Grind wax service and preparing skis for shipping.
  • Customer Interaction.
    • Work with customers during intake of service work.
    • Follow procedures while creating and updating accurate, well-documented work orders throughout the service process.
    • Monitor customer work orders to ensure timely completion.
    • Initiate prompt and accurate communication with customers in the event of delays.
    • Engage Retail Leads/Managers to address issues with work orders.
  • Assist sales team with technical questions.
  • Occasionally assist on sales floor.
  • Train to combine with Bike Mechanic duties.

GOOD TO HAVE

  • Experience
    • Cross-Country ski race service
    • Outdoor industry
      • Cross country skiing
      • Cycling
    • Retail sales
  • Skills
    • Working with hands
    • Retail POS (Lightspeed helpful)
    • Google suite
    • Multi-tasking
    • Detail Oriented
    • Motivated to learn and grow skills

BENEFITS

  • Discounts on wide range of sporting goods including bikes and skis.
  • Free or discounted skiing opportunities.
  • Retirement program.
  • Employee healthcare program (dependent on location).

Submit cover letter and resume to: [email protected]